Individual vs Organizational Brilliance

Too many organizations still run on “individual brilliance”.

Results depend on a few people’s personal know‑how, relationships, and workarounds. When they move, a big chunk of the capability quietly walks out with them.

A mature organization works differently.

It deliberately builds organizational know‑how – shared ways of working, decision rules, tools, and habits that live in the culture and systems, not just in people’s heads.

New people can plug into this backbone, bring their own strengths, and amplify what already works instead of reinventing it. That is the real shift in maturity:

From “We succeed because of a few strong individuals” to “We succeed because our culture, processes, and people are aligned to make good performance the default.”

If your success still depends on swapping heroes in and out, you don’t have a talent problem. You have an organizational design and knowledge problem.

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